Social Media Guidelines
First State Bank is here to listen to you and we believe clear communication is critical to a good relationship with our customers. However, banking is a highly regulated industry and there are certain rules that must be followed when posting on our public page.
Our Facebook page is public, which means that anyone can see your posts on Facebook and your posts may even show up in search-engine results. We may occasionally remove posts that don't fit our community guidelines to help protect our customers and visitors. Because our Facebook page is a public page and anyone can participate, we cannot be responsible for views expressed other than our own.
Customer Service Inquires
When posting information or questions, or sending a message to First State Bank of Purdy, please do not include private information(such as your account number, Social Security number, etc.). Time-sensitive requests, such as lost debit card requests, will not be accepted online.Comments containing non-public personal information about any customer will be removed immediately. If you are a customer with questions regarding your account, please contact us directly by phone (800-391-2535) or visit one of our branch locations to speak with a customer service representative. You may also visit our website at www.fsb-purdy.com for additional information.
First State Bank of Purdy will never ask you to verify personal or account information via email, telephone, text message, or social media post. Do not provide any personal information to anyone unless you initiated the conversation.
First State Bank of Purdy will not disclose any personal or financial information about our customers at any time. We ask our customers to do the same and keep posts general in nature so as not to disclose your personal information.
Whether you have a complaint or compliment, to protect our employee privacy we request you refrain from using our employee's names in your comments. Comments containing employee names or other identifying information will be removed. If you want to send a compliment, complaint or comment about a specific employee, please send an email to firstname.lastname@example.org.
Our Facebook page is moderated by First State Bank of Purdy employees. All comments and posts will be reviewed to ensure that they comply with our policies. Were serve the right to delete comments or posts that we deem are abusive, inflammatory or otherwise inappropriate.
We expect conversations to always remain polite and we ask that participants treat each other, as well as our employees, with respect. We may delete comments or posts that we deem to be:
- Profane, obscene, inappropriate, disruptive or unrelated.
- Indecent, sexually explicit or pornographic material of any kind — including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language.
- Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.
- Discriminatory or hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation or disability.
- False, inaccurate, libelous or otherwise misleading in any way.
- Spam, or containing or linking to any kind of virus, malware, spyware, or similar program that could cause harm to a user's computer.
Copyright and Intellectual Property
Posting of information that is subject to Copyright is not permitted and will be removed. By submitting any content to our Facebook page, you warrant and represent that you are the copyright owner of the content or that the copyright owner of the content has granted you permission to use such content consistent with the manner and purpose of your use.
Links to Third-Party Sites
We may occasionally post links to third-party sites when we think you'll find the information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, site or company.
First State Bank of Purdy has no control over information at any site hyperlinked to or from this Site. First State Bank of Purdy makes no representation concerning and is not responsible for the quality, content, nature, or reliability of any hyperlinked site and is providing this hyperlink to you only as a convenience.The inclusion of any hyperlink does not imply any endorsement, investigation,verification or monitoring by First State Bank of Purdy of any information in any hyperlinked site. In no event is First State Bank of Purdy responsible for your use of a hyperlinked site.
Solicitation of any kind is prohibited. We strive to be a bank that is actively involved inits community. However, please do not solicit involvement for your personal or business events, charities, etc. via our Facebook page. Please contact us by phone or visit a local branch with any requests.
Paid Sponsors and Sponsorships
Some linked third-party sites may contain content provided by paid sponsors, and such sponsors may disclose that relationship on their sites. Additionally, those paid sponsors' Facebook posts should contain the term "Paid Sponsor," indicating the paid nature of the relationship.